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Contact Us

Need help enrolling?

Customer Service

1-833-713-1313 (TTY 711)

Monday — Friday 8 a.m. to 6 p.m.

Attend a Meeting

1-888-444-0393 (TTY 711)

Monday — Friday 8 a.m. to 6 p.m.


Need Member help?

Member Services

1-833-272-8360 (TTY 711)

Monday — Sunday 8 a.m. to 8 p.m

Technical Support

1-888-444-0545 (TTY 711)

Monday — Friday 7 a.m. to 6 p.m.



Fraud Prevention

If you suspect fraud, waste or abuse related to your Medicare Advantage plan, please call our hotline at 1-800-624-2048, 24 hours a day, seven days a week or you can write to us:

Braven Health
PO Box 200145
Newark, NJ 07102


Member Appeals

Please send your member appeal, with all supporting documents to:

Braven Health
Appeals Department
PO Box 317
Newark, NJ 07105-0317


General Inquiries

Please send your general inquiries to:

Braven Health
PO Box 820
Newark, NJ 07105-0820

You may also contact a Member Services Representative by signing in and using the Email Us or Chat tools.