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Slide 1:

Welcome! We are very excited to share information with you about our 2021 Braven Health Medicare Advantage Plans!

Slide 2:

During this presentation, we will discuss exactly what is Braven Health? We will review your Health Care Options as a Medicare beneficiary. We will take a deeper dive into our 2021 Braven Health Medicare Advantage Plans. And I will share with you some extra savings and advantages available with our Braven Health Medicare Advantage plans.

Slide 3:

So what is Braven Health?

Slide 4:

Braven Health is a NJ Medicare plan built in partnership by two of NJ’s top health care leaders:

Horizon Blue Cross Blue Shield of New Jersey, which brings nearly 90 years of experience working to clear a path for members to get the care they need; and Hackensack Meridian Health, New Jersey’s largest, most comprehensive health system, which is included in our fast growing network. Now it’s very important to understand that as a Braven Health member you are in no way limited to using only Hackensack Meridian Health providers; on the contrary, our partnership with Hackensack Meridian Health simply means that you will have the opportunity to see not only Horizon BCBSNJ providers, but Hackensack Meridian Health providers included in our network as well — which allows you the broadest possible network access.

Slide 5:

Our Medicare Advantage plans are your gateway to the Braven Health experience, including:

• A focus on your total health, with doctors, specialists, nurses and your insurer all on the same team
• Three plan options, including some plans featuring $0 premium
• Low out of pocket costs
• An extensive network
• Flexible out of network benefit options
• Up to $400 in Wellness Extras
• Up to $360 in yearly OTC Credits (and I’ll tell you exactly what those are)
• Plus, even more benefits and extras

Slide 6:

Before we get into the specifics of our Braven Health Medicare Advantage plans, let’s take a moment to discuss the options available to you for your health care as a Medicare Beneficiary.

Slide 7:

Before you enroll into any plan it’s good to understand the Parts of Medicare. Now you may already be a Medicare beneficiary with a pretty good understanding of how it all works. Or perhaps Medicare is newer to you. Either way, a quick review is always a good idea. There are basically 4 parts to Medicare: Part A, which is your hospital coverage; Part B, which is your Medical coverage; Part D which covers your prescription drugs; and Part C, which is Medicare Advantage.

Slide 8:

So Medicare Part C, or Medicare Advantage, actually combines your Part A Hospital coverage, your Part B Medical coverage, and your Part D Prescription Drug coverage conveniently into one plan called a Medicare Advantage Prescription Drug plan.

Slide 9:

Now you may have had prescription drug coverage under an employer plan for example, which probably worked a little differently than Medicare Part D Prescription Drug coverage works. So let’s take a moment to look at exactly how the prescription drug portion of your Medicare Advantage plan works.

There are different drug stages for your Part D prescription drug coverage. Each stage determines the cost of your medications.

Stage 1 is your Deductible Stage. If your plan has a deductible, you would pay the full discounted cost of your medication up to the deductible amount.

Once your deductible has been satisfied, you would move into the Initial Coverage stage. During this stage, you will pay a small amount toward the cost of your medications in the form of copays or coinsurance until you reach the initial coverage limit.

You would then enter what is called the Coverage Gap, also known as the donut hole. During this stage, your out-of-pocket costs may be higher for certain medications.

Once your out of pocket limit is reached, you will move into the Catastrophic Coverage stage. At this point your plan will pay most of the cost of your medications.

Slide 10:

Now that we have a better understanding of how Medicare Advantage combines your Hospital, Medical and Prescription Drug coverage, and how the prescription portion of your Medicare Advantage plan works, let’s take a closer look at our 2021 Braven Health Medicare Advantage plans.

Slide 11:

There are three Medicare Advantage plan options for 2021:

• Braven Medicare Choice (PPO)
• Braven Medicare Freedom (PPO); and
• Braven Medicare Plus (HMO)

Our PPO plans include in-network access to the Blue Medicare Advantage PPO network outside of NJ in 43 states — as well as flexible out-of-network benefits either within or outside of NJ.

As previously mentioned, all of our Medicare Advantage plans provide access to an extensive network of high-quality doctors, specialists, and hospitals near you that includes — but does not limit you to — the entire Hackensack Meridian Health system as well.

Slide 12:

Our choice of Medicare Advantage plans include:

• $0 dollar premium, $0 dollar medical deductible and $0 dollar prescription deductible on certain plans
• $0 in-network doctor visit copays
• $0 Telehealth copay for online doctor and therapist visits with Braven Health’s care online program
• Comprehensive dental coverage
• Built-in vision and hearing benefits
• Up to $360/year in OTC card credits for over the counter health items
• Up to $200/year in reimbursements for any gym and/or yoga studio membership
• Up to $200/year in reimbursements for a weight loss program, activity tracker and more, and
• Worldwide emergency and urgent care

Slide 13:

Now there are certain eligibility requirements to qualify for a Braven Health Medicare Advantage plan. You must have Medicare Part A and Part B. And you must reside in the service area for the Braven Health Medicare Advantage Plan you wish to enroll in.

Slide 14:

So let’s begin by discussing our Braven Medicare Choice PPO and Braven Medicare Freedom PPO plans. The service area for both of these plans includes the following counties:

• Bergen
• Essex
• Hudson
• Middlesex
• Monmouth
• Ocean
• Union, and
• Passaic

Now keep in mind that the service area only references the county you must live in in order to be eligible for your selected Braven Health plan, in this case the Braven Medicare Choice or Braven Medicare Freedom PPO. However the doctors and/or health care professionals that you will have access to are not limited only to the county you live in. You will have in-network access to providers and hospitals across the entire state of NJ, and outside of NJ as well. And you will also have the option of out of network coverage at a higher cost share.

Slide 15:

Now that you know where the plans are actually offered, let’s explore our network in greater detail.

In NJ, our large PPO network includes:

• Up to 51,000 in network doctors and health care professionals
• 82 In-network hospitals and out-patient facilities
• Extended in network access in 43 participating states

So what does this mean? Let’s say you travel on vacation to Florida, which happens to be one of the 43 states that participates in our national Medicare Advantage PPO network. If you were to see a provider who participates in Florida’s Medicare Advantage PPO network, your claims would be paid in-network, the same as if you had seen a participating provider in NJ. So our Medicare Advantage PPO Visitor Traveler Program essentially gives you in-network access to over 613,000 providers and 4,100 hospitals outside of NJ, in addition to our extensive network in NJ.

Slide 16:

Now, let’s take a closer look at our Braven Medicare Choice (PPO). This plan includes:

• $0 Medical Deductible
• $0 Monthly Premium
• $0 copay for doctor office visits and online doctor or therapist visits (also known as Telehealth) through Braven Health’s care online program
• This plan requires no referrals
• It includes routine vision, dental and hearing benefits
• Prescription copays starting at $0
• Out-of-state network access as we discussed
• Up to $400 back in Wellness Extras
• Up to $280 in over-the-counter (or OTC) card credits and I will give you all of those details, and
• Comprehensive Dental Coverage — all included

Slide 17:

Now here are the Medical benefit details for our Braven Medicare Choice (PPO) plan.

You will notice 2 columns indicating in network cost share and out of network cost share. Note that for most benefits, if there is an out of network cost share, it is a flat co-pay.

So you’ll see $0 dollar monthly premium; $0 medical deductible; which means that you go right into benefits; your PCP in network visit is $0, your specialist visit is $20 in network, out of network, $10 for your PCP, $30 for your specialist. Your annual physical exam, your Telehealth, your routine vision, hearing and dental are all $0 in network. Vision and hearing $30 out of network. Emergency copay $90 whether in or out of network. Your inpatient maximum out of pocket per admission is $1600. And your overall plan maximum out of pocket is $6700 in network, $10,000 out of network.

Slide 18:

Now here are the prescription details for our Braven Medicare Choice (PPO) plan. Remember you will need to satisfy your deductible first before benefits will begin. For this plan, the prescription deductible is $150 and is only applicable for Tiers 3, 4 and 5, which are the preferred brand, non-preferred drug and specialty tiers. So if your prescription falls under Tiers 1 or 2, preferred generic or generic, you would pay no deductible and go right into your initial coverage benefits. Note that for a Tier 1 preferred generic drug the cost sharing would be $0 whether you fill your prescription at a pharmacy or via mail order. Also note that Tiers go from the least to most expensive medications, with Tier 5 specialty being the most expensive. So you will see that the cost sharing, in turn, increases as the Tiers go up.

Slide 19:

Next, let’s take a closer look at our Braven Medicare Freedom (PPO). Now this plan includes:

• $0 Medical Deductible
• $0 In-network Doctor Visits
• A $35 Premium
• $0 copay for online doctor and therapist visits through your Telehealth benefit
• No referrals required
• Routine vision, dental and hearing benefits
• Up to $400 back in Wellness Extras
• Up to $360 in over-the-counter (OTC) card credits
• And that Comprehensive Dental Coverage which again I’m going to tell you all about

Slide 20:

Now here are the medical benefit details for our Braven Medicare Freedom (PPO) plan.

Again you will notice 2 columns indicating in network cost share, and out of network cost share. Note that for many benefits, if there is an out of network cost share, it will usually be 30% coinsurance.

$35 monthly premium, no medical deductible which again brings you right into your benefits. $0 for your PCP visit in network; $20 for your specialist visit; out of network 30%. Your annual physical, your routine vision and hearing, your dental as well as your telehealth, $0 in network; your vision and hearing 30% out. Your maximum out of pocket for your hospital stay is $1500 per admission in network, 30% coinsurance out of network. Maximum out of pocket for the plan, $6500 in network, $9500 out of network. And of course your emergency care copay is $90 whether in or out of network, and that is worldwide.

Slide 21:

Now here are the prescription details for our Braven Medicare Freedom (PPO) plan. For this plan, the deductible is $100 and again is only applicable for Tiers 3, 4 and 5, which are the preferred brand, non-preferred drug and specialty tiers. So once again if your prescription falls under Tiers 1 or 2, preferred generic or generic, you would pay no deductible and go right into your initial coverage benefits. Note that for a Tier 1 preferred generic drug the cost sharing is also $0 whether you fill your prescription at a pharmacy or via mail order. And again you will see that cost sharing increases as the Tiers go up.

Slide 22:

Finally, let’s take a closer look at our Braven Medicare Plus (HMO). The service area for this plan includes the following counties:

• Bergen
• Essex
• Hudson
• Middlesex
• Monmouth
• Ocean
• Union

Note that Passaic County is not included for Braven Medicare Plus (HMO). Also recall as I explained earlier that the service area only references the county you must live in in order to be eligible for your selected Braven Health plan, in this case, the Braven Medicare Plus HMO. Now while you must use physicians, health care professionals and facilities that participate in the Braven Medicare Plus HMO plan, these providers are not limited only to the county you live in. With this plan you will have access to in-network providers and hospitals across the entire state of NJ.

Slide 23:

Our Braven Medicare Plus (HMO) plan includes:

• $0 Monthly Premium
• $0 Medical Deductible
• $0 Prescription Deductible
• $0 Copay for Primary Care Doctor visits and online doctor and therapist visits through your Telehealth benefit
• No referrals are required
• This plan includes routine vision, dental and hearing benefits
• Prescription copays starting at $0
• Up to $280 in over-the-counter (OTC) card credits
• Up to $400 back in Wellness Extras, and
• Comprehensive Dental Coverage

Slide 24:

Here are the medical benefit details for our Braven Medicare Plus (HMO) plan. Notice there is only one column, indicating in network benefits only, with plenty of benefits at $0 cost share.

Monthly premium $0; no medical deductible, bringing you right into benefits; your PCP visit is $0, specialist visit is $20, your physical, your Telehealth, your vision, dental, hearing all $0. Worldwide emergency $90; your inpatient maximum out of pocket is $1625 per admission. Flat $195 for ambulatory surgical center; your maximum out of pocket for this plan is $6500.

Slide 25:

Here are the prescription details for our Braven Health Medicare Plus (HMO) plan. Note that for this plan there is no prescription deductible, which means that you would go right into your initial coverage benefits no matter what tier your medications fall into. Note again $0 cost sharing for preferred generic drugs whether filling your prescription at the pharmacy or via mail order. And similar to our PPO plans, the higher the tier, the higher the cost of the medication, which means the higher your cost share.

Slide 26:

Now let’s elaborate a bit more on some of those great additional benefits that are included in our 3 Braven Health Medicare Advantage plans.

Slide 27:

The Annual Physical Exam is $0 copay in-network on all plans and includes:

• A detailed medical/family history
• A Head to toe assessment
• One visit each year

Slide 28:

Our routine Dental benefit includes:

• Three oral exams per year
• Three cleanings per year
• One fluoride treatment every six months
• One full mouth X-ray every three years

And also note that on our PPO Products, out-of-network dental coverage is available at the same cost share as in-network, however you will receive the best value by utilizing a participating dental provider.You can find a list of all participating providers right on this Braven Health website by clicking the ‘Find A Doctor’ tab on the home page.

Slide 29:

Now you heard me mention Comprehensive dental coverage a few times when describing our plans. So exactly what is that? Well in addition to routine dental coverage, the comprehensive dental benefit includes 50% coverage up to an $800 maximum amount annually for services like restorative, endodontics, periodontics, and simple extractions. Again, you would get the most value by utilizing a participating dental provider for these services.

Slide 30:

The Annual Flex Benefit includes reimbursement of up to $200 annually for:

• WW® (Weight Watchers)
• Acupuncture
• Nutritional therapy
• An activity tracker like a Fitbit or Apple watch
• Bathroom safety devices like bathtub rails
• Therapeutic massage. Now for this one you would need a prescription or a letter of medical necessity from your doctor

And you could receive up to $200 toward any of these single items or a combination of any or all of these items.

Slide 31:

Our Hearing Benefits include:

• $0 for routine hearing exam
• $0 copay for hearing aid evaluation and fitting, and
• Up to $1,250 annually toward hearing aids

For Braven Medicare Plus (HMO) the routine hearing exam & hearing aid services must be coordinated through HearUSA.

Slide 32:

Our Vision Benefits include:

• $0 routine annual eye exams
• $0 copay for eyeglasses or contact lenses after cataract surgery, and
• Up to $200 every 2 years for eyewear (eyeglasses or contact lenses) not associated with cataract surgery

Slide 33:

Now are you ready to hear about even more extra savings and advantages to keep you healthy? I’m excited to tell you!

Slide 34:

So what is this OTC Benefit card all about? Our Braven Health plans feature the over the counter (also known as OTC) Benefit Card. Every three months, you will receive at least $70 in credits towards the purchase of various personal health items such as denture cream, first aid kits, walking canes and a lot more, from participating retailers like:

• Walmart
• CVS Pharmacy, and
• Walgreens

Once you’re enrolled you can see a full list of participating retailers by visiting OTCnetwork.com

Slide 35:

You will also receive reimbursement of up to $200 a year towards any gym and/or yoga studio membership of your choosing.

Slide 36:

Now our meal plan offers you more ways to get the care you need right from home. So following an inpatient hospital discharge to your home, you may be eligible to receive up to 28 nutritious meals delivered right to your home over a 14 day period — that’s 2 meals a day — to help you recover from your illness. Meals must be coordinated by your care manager and they must be consistent with the established treatment plan for your illness.

Slide 37:

You’ve also heard me mention Telehealth a few times during this presentation. So this benefit gives you 24/7 access to online doctor and therapist visits using your phone, tablet or computer — all for a $0 copay with Braven Health’s care online program.

Slide 38:

In addition, our 24 Hour Nurse Line gives you access to caring, registered nurses who have an average of 15 years of clinical experience for immediate answers to your health questions anytime, from anywhere — 24 hours a day.

Slide 39:

Pillpack, an Amazon company, allows you to get your prescriptions, your over-the-counter medications and your vitamins packaged according to your doctor’s instruction, into individual packets by the times of day you take them. So no more fiddling around with pill boxes — it’s all done for you. There is no additional cost to sign up and shipping is free.

Slide 40:

AllianceRx Walgreens Prime allows you to get up to a 90-day supply delivered right to you, anywhere in the United States. Again, shipping is always free.

Slide 41:

Now, if you would like to learn more about whether a Braven Health Medicare Advantage plan is right for you, please call us at 1-833-713-1313. Our licensed representatives are available Monday thru Friday from 8a.m. to 6p.m. and would be more than happy to speak with you and answer any questions you might have.

Slide 42:

Thank you so much for watching our presentation. We look forward to speaking with you soon!

Slide 1:

Welcome! We are very excited to welcome you to Braven Health and share some information about your new Braven Health Medicare Advantage Plan!

Slide 2:

Here is our agenda for today; first, introducing you to Braven Health, then going through your Braven Health welcome guide. We’ll cover how to find a doctor or specialist, what is covered under your plan, how to use your Braven Health benefits, and understanding your prescription benefits.

Slide 3:

We are Braven Health – a New Jersey Medicare Advantage plan, built in partnership by three of New Jersey's top health care leaders. We started with Horizon Blue Cross Blue Shield of New Jersey, which brings 90 years of experience working to clear a path for members to get the care that they need. Then we added Hackensack Meridian Health and Robert Wood Johnson Barnabas Health, New Jersey's largest and most comprehensive health systems, to our fast-growing network.

Slide 4:

As you get to know your new Braven Health plan, we are here to help. These five steps will help you get started :

1. Sign up for your member account at BravenHealth.com, and log in.
2. Schedule a wellness visit with your Primary Care Physician (PCP).
3. Schedule any services, screenings or tests that your PCP recommends.
4. Access your prescription drug benefits by signing up and logging in at MyPrime.com.
5. Familiarize yourself with your Braven Health member benefits and extras, outlined in your Welcome Guide.

We will discuss more about each of these topics throughout this presentation.

Slide 5:

You should have received a welcome guide in the mail. Please read through it to become familiar with your new plan. You can also expect additional mailings that discuss our care management program, important vaccines, like your annual flu shot, and completing your health needs survey when you receive it. You’ll get more information on how you can get rewards for taking care of your health with the Healthy Journey program. You will also find important phone numbers and contact information in your Welcome Guide, in case you need to reach us.

Slide 6:

You can easily manage your benefits online when you register to use our secure member portal. You will be able to access your member ID card, view your coverage details, pay your premium online, and view your explanation of benefits, evidence of coverage, and claims information. To manage your prescription benefits, you can go to MyPrime.com

Slide 7:

To set up your account on the secure member portal, go to BravenHealth.com and click Sign In. A new window will appear on your screen. Click Register. Enter and verify your personal information. You will be asked to enter your member ID number, which can be found on your member ID card. Once you have verified your information, click Continue. Follow the steps to verify your email address, and then click Continue. Create your username and password. Read the disclaimer, and then check the box. Click Create Account. If you were previously a Horizon Blue Cross Blue Shield of New Jersey member, you may be able to use your old username and password to access the portal. To try that, follow the steps again and verify your email address, then click Continue. Enter your username and password and read the disclaimer and check the box. Click Create Account. Remember, these steps are also included in your Welcome Guide.

Slide 8:

Let’s talk about your member ID card. If you have not received your member ID card in the mail, you can contact Member Services, and we will send you a new one. Remember, you can download and print your member ID card from the secure member web portal at BravenHealth.com. You will need your member ID card when you get medical care and fill your prescriptions.

Slide 9:

Now let’s discuss how you can find a doctor or a specialist.

Slide 10:

To find a participating, in-network doctor or specialist, you can search our Doctor and Hospital Finder at BravenHealth.com/find-doctor. You can also call Member Services at 1-833-272-8360 (TTY 711). Here in New Jersey, our PPO network includes 51,000 doctors and health care professionals, as well as 82 hospitals and outpatient facilities.

We also have extended in-network access in 43 participating states. So let’s say you’re on vacation in Florida, which happens to be one of the 43 states that participates in our national Medicare Advantage PPO network. If you were to see a provider who participates in Florida's Medicare Advantage PPO network, your claims will be paid in network, the same as if you had seen a participating provider in New Jersey. Our Medicare Advantage PPO visitor traveler program essentially gives you in-network access to over 613,000 providers and 4,100 hospitals outside of New Jersey. And that’s in addition to our extensive network in New Jersey. If you need to find a doctor outside of New Jersey, go to Provider.BCBS.com. Choose your location, and enter the first three digits of your member ID number, which are B7U. Then click Continue. Please make sure you have the correct name, spelling and zip code.

Slide 11:

Now let’s talk about in-network and out-of-network benefits. Braven Medicare Choice PPO and Braven Medicare Freedom PPO plans cover services from both in-network and out-of-network providers. Although PPO members have the flexibility to see an out-of-network provider, it’s important to keep in mind that it might cost you more. You can save money by staying in network because these providers have agreed to provide services to our members at a certain rate. Out-of-network providers can charge you more than this agreed-upon rate. For example, let’s say you have the Braven Medicare Choice PPO plan. If you see an in-network primary care physician, you will have a zero dollar copay, but if you see an out-of-network provider, you will have a $10 copay.

Slide 12:

Now let’s discuss the benefits you receive as a Braven Health Medicare Advantage Member.

Slide 13:

One of your most important benefits is an annual wellness visit, which is a physical exam that includes a detailed medical family history and a head-to-toe health assessment. If you schedule this visit with an in-network provider, you will have a zero dollar copay for this exam.

Slide 14:

Let’s talk about how to get the most from your dental benefits. As a Braven Health member, you can get up to three cleanings and oral exams every year, one fluoride treatment every six months and one full mouth X-ray every three years. All for a zero dollar copay. You also have a comprehensive dental benefit for basic services like restorative endodontics, periodontics and simple extractions. Your plan will pay up to 50% of covered services, up to an $800 annual maximum for this benefit. You will receive the best value by visiting an in-network provider.

Slide 15:

As a Braven Health member, you also have hearing benefits including a zero dollar copay for routine hearing exams. You have a zero dollar copay for hearing aid evaluation and fitting, and up to $1,250 every year for hearing aids. For Braven Medicare Plus HMO members, the routine hearing exam and hearing aid services must be coordinated through HearUSA.

Slide 16:

Your vision benefits include zero dollar copays for routine annual eye exams and eyeglasses or contact lenses after cataract surgery. Plus, up to $200 every two years for eyewear or contact lenses not associated with cataract surgery.

Slide 17:

Now let’s talk about some extra savings and advantages you get as a Braven Health member.

Slide 18:

First is your Over-the-Counter, or OTC, Benefit Card. This is something that you should have already received in the mail. If your card had a sticker on it that said it needed to be activated, please know that this was an error. You do not need to call to activate this card, you can begin using it immediately once you receive it. Let’s cover how your OTC Card Benefit works. Every three months you're going to receive credit on your card so you can purchase personal health items from participating retailers like Walmart, CVS and Walgreens. Visit OTCnetwork.com to find a full list of participating retailers and available items and shop online. There are over 900,000 eligible items to choose from, like diabetic socks, thermometers, hot and cold packs, and more.

Braven Medicare Choice PPO and Braven Medicare Plus HMO members will receive $70 in credits on their card every three months, and Braven Medicare Freedom PPO members will receive $90 in credits every three months. You won’t be able to carry over any unused credit from one quarter to the next, so it’s use it or lose it. Remember to make the most of this benefit, and use your credit every quarter so you can get all of the extra savings you have coming to you.

Slide 19:

You also have flex and fitness benefits. First, let’s discuss your Annual Flex Benefit Reimbursement. This allows you to receive up to $200 back each year for things that you purchase, such as Weight Watchers, acupuncture, nutritional therapy or activity trackers like a Fitbit or an Apple Watch.

You would make these purchases out of pocket, then submit your receipts to Braven Health for reimbursement. Go to BravenHealth.com/Flex-Benefit and download the reimbursement form, which you’ll send back with an itemized receipt and a copy of your member ID card. You’d be sending that to Braven Health at PO Box 1609, Newark, New Jersey, 07101-1609.

On top of that, you also have an Annual Fitness Reimbursement. This is completely separate from the Flex Benefit Reimbursement, and allows you to receive an additional $200 back each year for any gym or yoga studio membership of your choice. This does not include any activation fees, personal training sessions, or any other fees that may be associated with your membership. It's just for that gym or yoga studio membership alone. This benefit can also be used for at-home fitness options like Peloton. The process for reimbursement is similar to the Flex Benefit. You would go to BravenHealth.com/Gym-Membership, download the reimbursement form and send that in with an itemized receipt and a copy of your member ID card to the Braven Health address.

Slide 20:

Another great benefit that's available to you is our meal delivery program. You have access to no cost meal delivery after a qualifying acute inpatient hospital stay. Good nutrition is a vital part of any recovery, and rather than having to worry about going food shopping or preparing meals for yourself when you come home from the hospital, you may be eligible to receive up to 28 nutritious meals over a 14- day period, which would come to two meals per day. The meals would be delivered right to your home at no cost to you.

With our meal delivery program, shortly after you are discharged from your acute inpatient hospital stay, your care manager is going to call you, and they're going to discuss the meal program with you. Then, if it's determined that you qualify, your Care Manager will fill out any of the necessary forms, order your meals and make sure that the program is in place. This is a benefit that you are eligible to receive once per year. So, there's very little that you would need to do on your end, it would be mostly coordinated through your Care Manager. If this is something that you would like to learn more about, you can contact our Care Management Program at 1-888-621-5894 (TTY 711).

Slide 21:

And there are even more extras and member bonuses. As we mentioned, you should have already received your Braven Health Welcome Guide, and that's going to be a great resource for you with a lot of important information and phone numbers that you may need throughout the year. Also in that Welcome Guide, you're going to find some coupons that can be redeemed at all of the participating Hackensack Meridian Health hospital locations. Some of these coupons are for:

• Complimentary coffee, tea or bottled water from a Hackensack Meridian Health cafeteria
• Complimentary Braven Health beverage tumbler
• Complimentary valet and self-parking at all participating Hackensack Meridian Health hospital locations – just show your Braven Health Member ID card to the attendant

These coupons do not expire, and they can be used at any time, so keep them in a safe spot.

Slide 22:

Next we're going to discuss your prescription drug benefits.

Slide 23:

Your Braven Health plan covers both Medicare Part B and Medicare Part D prescription drugs. You have access to pharmacies with familiar names, such as Walgreens, CVS, and Shop Rite, as well as the pharmacies at Hackensack Meridian Health and Robert Wood Johnson Barnabas Health facilities. You can also find a full list of participating pharmacies by going online to BravenHealth.com/Rx. Or, if you prefer to have a printed copy, you can call Member Services and request to have one sent to you, or print one yourself at mydirectory.BravenHealth.com.

Also, remember that there are four prescription drug coverage stages, and how much you pay for a drug is going to depend on which stage you are in at the time that you fill or refill your prescriptions. Your covered medication list is also separated into different groups or tiers, and your out-of-pocket costs are going to be determined by the medicine’s tier. On the next slide we're going to see how you can learn a little bit more about your medicines.

Slide 24:

Prime Therapeutics partners with Braven Health to manage your prescription drug needs. You can register at MyPrime.com to:

• See which medicines are covered under your plan.
• Learn more about your medicines. You'll be able to see exactly which tier they fall under on the formulary, which is going to help you to determine your out-of-pocket costs.
• Find a participating pharmacy.

Again, you can find a list of participating pharmacies, or see if your medication is covered by going to BravenHealth.com/Rx or mydirectory.BravenHealth.com. You can also access your MyPrime account by signing into the Braven Health Member Portal.

If you'd like to speak with someone personally, or if at any time you have any questions regarding your prescription drug benefits or your medications, you can always call Pharmacy Member Services at 1-855-457-0222 (TTY 711). That number can also be found on the back of your Member ID card.

Slide 25:

There are a few different ways that you can get your prescription medications. You can go to the pharmacy and pick up your prescriptions.

Another great option that's available to you is PillPack by Amazon Pharmacy. PillPack allows you to get your prescriptions, over-the-counter medicines and vitamins packaged into individual packets. The packets will be organized by the times of day you take them and your doctor’s instructions. So no more fiddling around with pill boxes — it’s all done for you. There is no additional cost to sign up and shipping is free. For more information, you can visit PillPack.com or call 1-855-793-5325, 24 hours a day, seven days a week.

Or, you can get your medicines delivered through Alliance RX Walgreens Prime. This program allows you to get up to a 90-day supply of your prescriptions delivered right to you, anywhere in the United States, and shipping is always free. For more information about this program, or to sign up today, you can go to AllianceRxWP.com or you can call 1-877-836-0407.

Slide 26:

Finally, let’s talk about ways to get the care you need as a Braven Health member.

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One of the great benefits that's available to you is telehealth. This allows you to get the care you need safely from the comfort of your home, or anywhere you are. Through telehealth, you will get 24/7 online doctor visits, which you can access using your phone, tablet, or computer, all for zero dollars with Braven Health’s care online program.

There are a few ways to access care online. One is by going directly to Amwell.com, or if you have a smartphone, you can download the Amwell: Doctor Visits 24/7 App. You can also access care online when you log in to your secure member account at BravenHealth.com. You will be asked to create an account with Amwell, and enter the Service Key: Braven.

There are many different services you can use telehealth for, like urgent care visits for stomach pain or fevers. You do not need an appointment for urgent visits. You can also use telehealth for access to virtual therapy and psychiatric services, and you do need to make an appointment. Appointments are available from 7 a.m. to 11 p.m., seven days a week. The great thing about this benefit is that you can use it as often as you would like. So you will get unlimited medical video visits with health care providers, right from the comfort of your home or wherever you are.

When you start your session, make sure that you select a pharmacy, in case the doctor needs to prescribe medications during your visit.

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In addition to telehealth, you also have access to a dedicated nurse line. You can call 24 hours a day, seven days a week, for immediate answers to your general health questions about things like colds, fevers, flu, stomach pain, pink eye, rashes and migraines. You have 24/7 access to caring and experienced registered nurses, with an average of 15 years of clinical experience. You don’t need to pay anything extra for this benefit. The nurse line number is 1-888-444-0036. That number is also on the back of your member ID card.

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And finally, you can earn up to $230 a year for routine health screenings. Through the Healthy Journey rewards program, you can receive gift cards for completing routine health screenings. Each screening will have a different valued gift card associated with it. For example, for your annual wellness visit, you are eligible for a $30 gift card, and a bone mineral density test would be a $50 card. It’s a great way to stay on top of your health while also earning gift cards. Braven Health will send you reminders throughout the year about any recommended screenings you may need. If you have any questions about the Healthy Journey Rewards Program, visit BravenHealth.com/healthy-journey or call 1-844-754-2451 (TTY 711), weekdays, from 8:30 a.m. to 5 p.m., ET.

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Thank you for taking the time to view our presentation today. This slide has a lot of useful phone numbers and contact information for you to write down or take a picture of, as they may be useful to you as you use your benefits!