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[Announcer] Slide 1 :

Braven Health’s 2022 Medicare Advantage Plans

Slide 2 :

Hello, and welcome to our presentation, brought to you by Braven Health.

Slide 3 :

Today, we will tell you all about Braven Health and the 2022 Braven Health Medicare Advantage Plans that are available to you, along with all the Extra Savings and Advantages that come with our plans.

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What is Braven Health?

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With the strength of three trusted health care leaders, we can deliver a personalized health care experience for our members.

So, Medicare Advantage plans designed with New Jersey Medicare members in mind? That’s right. That’s Braven.

Slide 6 :

So what is Braven Health? We are a health plan backed by experience.

Horizon Blue Cross Blue Shield of New Jersey brings nearly 90 years of experience working to clear a path for members to get the care they need. And now, Horizon is working together with Hackensack Meridian Health and RWJBarnabas Health, two of New Jersey’s most comprehensive health systems, as part of our large network.

We are a member-focused Medicare Advantage plan that brings your doctor and insurer together – delivering a personalized health care experience with the benefits you expect and the extras you deserve.

Slide 7 :

The Braven Health Advantage. Medicare isn’t about getting older. It’s about getting the care you need to stay as young as you feel.

Slide Video clip [New Jersey Resident 1]:

So with Braven Health, my insurer and my doctor work together to deliver a Medicare Advantage plan that’s right for me? [Text appears: Medicare Advantage Plans, Call 1-866-571-1053 (TTY 711)] [Image on screen: Braven Health logo]

[Doctor and Insurer]

That’s right. That’s right!

[New Jersey Resident 2]

And I can get zero-dollar premiums and copays for in-network doctor visits [Text appears: $0 Premiums & Copays Routine dental, vision & hearing]

[Doctor and Insurer]

That’s right!

[New Jersey Resident 2]

Ohhh yeahhh

[New Jersey Resident 3]

And almost a thousand dollars to use in wellness extras? [Text appears: Up to $990/yr Your choice: Fitness, OTC items & more]

[Doctor and Insurer]

That’s right. Thanks right!

[New Jersey Resident 1]

You two really do work well together.

[Doctor and Insurer]

That’s right!

[Insurer]

Oh, that’s right.

[Announcer] Slide Video clip :

That’s right, that’s Braven. Call or visit BravenHealth.com to choose the Medicare Advantage plan that’s right for you. [Text appears: 1-866-571-1053 (TTY 711), BravenHealth.com [Image on screen: Braven Health logo, Horizon Blue Cross Blue Shield of New Jersey logo, Hackensack Meridian Health logo, RWJBarnabas Health logo, Disclaimer]

Slide 8 :

Medicare Advantage plans for less.

We can help you find the right Medicare Advantage plan for your needs and budget. Braven Health has options with $0 premiums, many $0 copays and low out-of-pocket costs, built-in prescription, dental, vision and hearing coverage in all of our plans.

We have PPO plans with flexible out-of-network benefit options, up to $990 per year in flexible extras, plus, even more savings and advantages!

Slide 9 :

Now, let’s take a look at our 2022 Braven Health Medicare Advantage plans.

Slide 10 :

There are three Braven Health Medicare Advantage plan options available for 2022: Braven Medicare Choice (PPO), Braven Medicare Freedom (PPO) and Braven Medicare Plus (HMO).

Each provides access to a large network that includes the entire Hackensack Meridian Health and RWJBarnabas Health systems, and many more high-quality doctors, specialists, and hospitals near you.

The PPO plans include in-network access to the Blue Medicare Advantage PPO network in 47 states and has flexible out-of-network benefits.

Slide 11 :

Who is eligible for Braven Health? There are certain eligibility requirements in order to qualify for a Braven Health Medicare Advantage plan.

First, you must have Medicare Part A and Part B. Second, you must reside in the service area for the Braven Health Medicare Advantage plan that you wish to enroll in. The service area means the county you must live in, in order to be eligible for the Braven plan. Your doctors or health care providers do not have to be located in the plan service areas.

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The service area for both Braven Medicare Choice (PPO) and Braven Medicare Freedom (PPO) includes eight counties: Bergen, Essex, Hudson, Middlesex, Monmouth, Ocean, Union and Passaic.

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Braven Health has a large PPO network. We have about 620,000 providers nationwide and 4,300 hospitals. Also, there are 47 states included in our out-of-state PPO network.

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Braven Medicare Choice (PPO) has a zero dollar medical deductible and a zero dollar monthly premium. But that’s not all. This plan offers a $0 copay for in-network doctor visits and online doctor/therapist visits, called telehealth, through our care online program.

There are no referrals required, plus it includes routine vision, dental and hearing benefits. There are prescription copays starting at zero dollars and a zero dollar prescription deductible for Tiers 1, 2 and 6, plus only a $150 prescription deductible for Tiers 3, 4 and 5.

You get comprehensive dental coverage, multi-state network access, up to $400 annual reimbursements for Wellness Extras, up to $280 annually in over-the-counter card credits, and up to $230 annually in gift card rewards for preventive screenings. Plus, there are additional extras like in-home support services and meal delivery.

Slide 15 :

Here are the coverage details for our Braven Medicare Choice (PPO) plan for medical. As you can see, there is a zero dollar monthly premium and annual deductible, and a zero dollar copay for routine dental and telehealth for both in- and out-of network coverage.

There are zero dollar copays for in-network PCP visits and annual physical exams, which are ten dollars if you go to an out-of-network provider. There is a twenty dollar copay for an in-network specialist visit, and a thirty dollar copay for an out-of-network specialist visit.

Routine vision and hearing copays are zero dollars for in network and $30 for out of network. Inpatient hospital stays are $320 dollars for the first five days and then zero dollars after six or more days. There is worldwide emergency care coverage for a $90 dollar copay, and finally, there is a maximum out-of-pocket expense of $6,700 dollars.

Slide 16 :

Now, we will go over the prescription details of the Braven Health Medicare Choice (PPO) plan. This plan has a low deductible of $150 dollars for Tiers 3, 4 and 5, and the initial coverage begins after your deductible is met. There are six levels, or Tiers. Tier 1 is for preferred generic drugs.

With a preferred generic drug, you will have a zero dollar copay for 30-day standard retail, and zero dollar copay for mail order for 30 or 90 day. Tier 2 is generic drugs and you will pay $10 dollars for 30-day standard retail, $5 dollars for 30-day mail order or $15 dollars for 90-day mail order.

Tier 3 is preferred brand. There is a $47 dollar copay for 30-day standard retail and mail order, or a $141 dollar copay for 90-day mail order. Tier 4 is non-preferred drugs, with a $100 copay for both 30-day standard retail and mail order.

There is a $300 copay for 90-day mail order. Tier 5 is a specialty Tier and is not available for 30 or 90-day mail order. There is a 30 percent coinsurance for 30-day standard retail.

New for 2022, is Tier 6 for select care drugs, which includes generic drugs that support conditions related to diabetes, hypertension, osteoporosis and high cholesterol. For Tier 6, you have a zero dollar copay for all options.

Slide 17 :

Next, we will talk about Braven Medicare Freedom (PPO). This is another zero dollar medical deductible and no cost for in-network doctor visits. With this plan, you have a $35 Premium, a zero dollar copay for online doctor and therapist visits, and there are no referrals required.

Plus it includes routine vision, dental and hearing benefits. Prescription copays start at zero dollars and there is a zero dollar prescription deductible for Tiers 1, 2 and 6, plus only $100 for Tiers 3, 4, and 5. There is comprehensive dental coverage and multi-state network access.

You get up to $400 in annual reimbursements for Wellness Extras, up to $360 annually in over-the-counter card credits and up to $230 annually in gift card rewards for preventive screenings. Plus, there are additional extras like in-home support services and meal delivery.

Slide 18 :

Here are the coverage details for our Braven Medicare Freedom (PPO) plan for medical. As you can see, there is a zero dollar annual deductible and a $35 monthly premium. There is a zero dollar copay for in-network PCP visits, annual physical exams and routine vision and hearing visits, and you pay 30% coinsurance for out of network.

There is a $20 copay for in-network specialist visits and 30 percent coinsurance for out of network. Routine dental and telehealth is zero dollars for both in and out of network. Inpatient hospital stays at an in-network provider are $300 dollars for the first five days and then zero dollars after six or more days.

Out of network has 30 percent coinsurance. Worldwide emergency care is a $90 dollar copay, and finally, there is a maximum out-of-pocket expense of $6,500 dollars.

Slide 19 :

Now, we will go over the prescription details of the Braven Health Medicare Freedom (PPO) plan. This plan has a lower deductible of $100 dollars for Tiers 3, 4 and 5. Initial coverage begins after your deductible is met.

All other costs are identical to the Braven Health Medicare Choice (PPO) plan. Tier 1, or preferred generic drugs, has a zero dollar copay for standard retail and mail order. Tier 2, or generic drugs, has a $10 dollar copay for 30-day standard retail, $5 dollar copay for 30-day mail order or $15 dollar copay for 90-day mail order.

Tier 3 is preferred brand, with a $47 dollar copay for 30-day standard retail and 30-day mail order, or a $141 dollar copay for 90-day mail order. Tier 4, or non-preferred drugs, has a $100 copay for both 30-day standard retail and 30-day mail order. There is a $300 copay for 90-day mail order.

Tier 5, specialty Tier, is not available for either 30 or 90-day mail order. There is 30 percent coinsurance for 30-day standard retail. Tier 6 is new for 2022, which is for select care drugs, including generic drugs that support conditions related to diabetes, hypertension, osteoporosis and high cholesterol. For Tier 6, you have a zero dollar copay for all options.

Slide 20 :

The service area for Braven Medicare Plus (HMO) is in 7 counties, including Bergen, Essex, Hudson, Middlesex, Monmouth, Ocean and Union. Unlike our PPO plans, Passaic County is not included for the Braven Medicare Plus (HMO) plan.

With this plan, you must use physicians, health care professionals and facilities that participate in the Braven Medicare Plus (HMO) plan. The network extends throughout New Jersey.

Slide 21 :

With Braven Medicare Plus (HMO), there is a zero dollar monthly premium, medical deductible and prescription deductible. Benefits include a $0 copay for Primary Care Physician (PCP) visits and zero dollar copay for online doctor or therapist visits through our care online program.

There are no referrals required, plus you have routine vision, dental and hearing benefits. Prescription copays start at $0 and you get up to $400 in annual reimbursements for Wellness Extras, up to $280 annually in over-the-counter card credits, and up to $230 annually in gift card rewards for preventive screenings.

This plan also has comprehensive dental coverage, plus additional extras like in-home support services and meal delivery.

Slide 22 :

Here are the coverage details for our Braven Medicare Plus (HMO) plan for medical. For this plan, you must use a participating provider in the Braven Medicare Plus (HMO) Network. Please visit our online directory at BravenHealth.com to see if your doctor participates in this plan.

As you can see, there is a zero dollar monthly premium and annual deductible. There is a zero dollar copay for PCP visits, routine vision, hearing, dental and telehealth. There is a twenty dollar copay for specialist visits. Inpatient hospital stays are $325 dollars for the first five days and then zero dollars after six or more days.

There is a $195 copay for ambulatory surgical centers, $90 copay for worldwide emergency care and a maximum out-of-pocket expense of $6,500 dollars.

Slide 23 :

Now, we will go over the prescription details of the Braven Medicare Plus (HMO) plan. This plan has a zero dollar deductible. Tier 1, or preferred generic drugs, has a zero dollar copay for standard retail and mail order.

Tier 2, or generic drugs, has a $10 dollar copay for 30-day standard retail, $5 dollar copay for 30-day mail order or $15 dollar copay for 90-day mail order. Tier 3 is preferred brand, with a $47 dollar copay for 30-day standard retail and 30-day mail order, or a $141 dollar copay for 90-day mail order.

Tier 4, or non-preferred drugs, has a $100 copay for both 30-day standard retail and 30-day mail order. There is a $300 copay for 90-day mail order. Tier 5, the specialty Tier, is not available for either 30 or 90-day mail order, but has 30 percent coinsurance for the standard retail.

Tier 6 is new for 2022, which is for select care drugs, including generic drugs that support conditions related to diabetes, hypertension, osteoporosis and high cholesterol. For Tier 6, you have a zero dollar copay for all options.

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Next, we will go over more benefit highlights.

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First, regardless of your plan, your annual physical exam is covered with a zero copay with in-network providers. The exams include detailed medical and family history, a head-to-toe assessment and includes one visit each year.

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Next, dental benefits are included with a zero copay for routine dental services. Covered benefits include three oral exams per year, three cleanings per year, one fluoride treatment every six months and one full mouth X-ray every three years.

For the PPO plans, out-of-network coverage is available at the same cost share. You will receive the best value by seeing a participating provider.  A list of participating providers can be found on our website at BravenHealth.com.

Slide 27 :

Our plans offer comprehensive dental coverage, which includes 50% coinsurance up to $1,000 maximum coverage amount every year for restorative, endodontics, periodontics, and simple extractions.

This excludes crowns, onlays, prosthodontics, implants, orthodontia, other oral or maxillofacial surgery, dentures, inlays, sealants, space maintainers and missing teeth. The coverage maximum does not apply to preventive and diagnostic services.

Slide 28 :

For hearing benefits, the covered in-network benefits include a zero dollar copay for routine hearing exams, a zero dollar copay for hearing aid evaluation and fitting, and you get up to $1,250 annually for hearing aids.

For Braven Medicare Plus (HMO), routine hearing exams and hearing aid services must be coordinated through HearUSA. Braven PPO members can go to in- or out-of-network providers for hearing aids. Also, PPO members pay out of pocket and submit reimbursement forms.

Slide 29 :

For vision benefits, the covered in-network benefits include a zero dollar copay for routine annual eye exams, a zero dollar copay for eyeglasses or contact lenses after cataract surgery and up to $200 every two years for eyewear or eyeglasses not associated with cataract surgery.

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Now for the extra savings and advantages with Braven Health.

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The OTC Benefit card gives you credits every three months - which is at least $70 dollars - to purchase over-the-counter personal health items online or from participating retailers like Walmart, CVS, Walgreens and more.

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With our annual flex benefit reimbursement, you receive up to $200 every year for any combination of WW, acupuncture, nutritional therapy, an activity tracker, bathroom safety devices and therapeutic massage. And, there are additional hours for in-home support services with Papa.

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The fitness reimbursement allows for a $200 annual reimbursement towards gym memberships, including a yoga studio, virtual at-home fitness programs, and fitness equipment, including hand-held free weights, exercise bands or yoga mats.

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Our Healthy Journey Rewards Program allows you to earn money – up to $230 a year – for completing routine health screenings such as your annual wellness visit, colorectal cancer screening, breast cancer screening, diabetic eye exam and bone density test.

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Our next list of benefits give you more ways to get the care you need – right from home. The first is the home delivered meal benefit. This benefit includes meals after an acute inpatient hospital stay or rehabilitation admission.

You may be eligible to receive up to 28 nutritious meals over a 14-day period to help you recover from your illness. Delivery of meals is included. This meal benefit is limited to one occurrence per calendar year.

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Next, is our telehealth benefit. This includes unlimited online doctor and therapist visits using your phone, tablet or computer – all for $0 with our care online program. 

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Our 24-hour nurse line gives you immediate answers to your health questions. Anytime, from anywhere, 24 hours a day, seven days a week. With our nurse line, you have access to caring, registered nurses who have an average of 15 years of clinical experience.

Slide 38 :

In-home support services with Papa. This benefit is new to Braven Health members for 2022. You will get support services provided right to your home, even virtually. These services include transportation for grocery shopping, medication pick up, and doctor's appointments.

You can also get technical guidance, reminders, light house help, light exercise and more! There is a zero dollar copay for up to 24 hours per day. Additional hours can be purchased using your Flex Benefit allowance.

Slide 39 :

Prescription Delivery. There are three convenient ways to get your prescriptions delivered to you. PillPack by Amazon Pharmacy allows you to get your prescriptions, over-the-counter medications and vitamins packaged, according to your doctor’s instruction, into individual packets by the times of day you take them.

Express Scripts® Pharmacy, which is new to Braven Health members for 2022, offers safe, accurate prescriptions delivered to your door. You get free standard delivery in weather-proof packaging.

AllianceRx Walgreens Prime gives you up to a 90-day supply of your medicine delivered right to you, anywhere in the United States.

Slide 40 :

We also offer benefits for members with Chronic Conditions. There is a nutritional food allowance for eligible members with a qualifying chronic illnesses, such as cardiovascular disorders, chronic heart failure and diabetes. There is a $75 per quarter allowance, which is every three months, to use on eligible grocery items at participating retailers.

Eligible members can also use their $75 per quarter allowance to have a choice of fresh fruit and produce boxes delivered right to their home from FarmboxRx.

Our Part D Senior Savings Model allows members to pay only $35 for a monthly supply of covered Insulins during deductible, initial and coverage gap phases.

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At Braven Health, we offer a personalized experience that makes it easy to enroll. If you are interested in enrolling with Braven Health or to learn more about our plans, visit us at BravenHealth.com.

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Thank you for your interest in Braven Health.

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[Image on screen: Braven Health logo] [Text appears: Disclaimers]

Slide 1:

Welcome! We are very excited to welcome you to Braven Health and share some information about your new Braven Health Medicare Advantage Plan!

Slide 2:

Here is our agenda for today; first, introducing you to Braven Health, then going through your Braven Health welcome guide. We’ll cover how to find a doctor or specialist, what is covered under your plan, how to use your Braven Health benefits, and understanding your prescription benefits.

Slide 3:

We are Braven Health – a New Jersey Medicare Advantage plan, built in partnership by three of New Jersey's top health care leaders. We started with Horizon Blue Cross Blue Shield of New Jersey, which brings 90 years of experience working to clear a path for members to get the care that they need. Then we added Hackensack Meridian Health and Robert Wood Johnson Barnabas Health, New Jersey's largest and most comprehensive health systems, to our fast-growing network.

Slide 4:

As you get to know your new Braven Health plan, we are here to help. These five steps will help you get started :

1. Sign up for your member account at BravenHealth.com, and log in.
2. Schedule a wellness visit with your Primary Care Physician (PCP).
3. Schedule any services, screenings or tests that your PCP recommends.
4. Access your prescription drug benefits by signing up and logging in at MyPrime.com.
5. Familiarize yourself with your Braven Health member benefits and extras, outlined in your Welcome Guide.

We will discuss more about each of these topics throughout this presentation.

Slide 5:

You should have received a welcome guide in the mail. Please read through it to become familiar with your new plan. You can also expect additional mailings that discuss our care management program, important vaccines, like your annual flu shot, and completing your health needs survey when you receive it. You’ll get more information on how you can get rewards for taking care of your health with the Healthy Journey program. You will also find important phone numbers and contact information in your Welcome Guide, in case you need to reach us.

Slide 6:

You can easily manage your benefits online when you register to use our secure member portal. You will be able to access your member ID card, view your coverage details, pay your premium online, and view your explanation of benefits, evidence of coverage, and claims information. To manage your prescription benefits, you can go to MyPrime.com

Slide 7:

To set up your account on the secure member portal, go to BravenHealth.com and click Sign In. A new window will appear on your screen. Click Register. Enter and verify your personal information. You will be asked to enter your member ID number, which can be found on your member ID card. Once you have verified your information, click Continue. Follow the steps to verify your email address, and then click Continue. Create your username and password. Read the disclaimer, and then check the box. Click Create Account. If you were previously a Horizon Blue Cross Blue Shield of New Jersey member, you may be able to use your old username and password to access the portal. To try that, follow the steps again and verify your email address, then click Continue. Enter your username and password and read the disclaimer and check the box. Click Create Account. Remember, these steps are also included in your Welcome Guide.

Slide 8:

Let’s talk about your member ID card. If you have not received your member ID card in the mail, you can contact Member Services, and we will send you a new one. Remember, you can download and print your member ID card from the secure member web portal at BravenHealth.com. You will need your member ID card when you get medical care and fill your prescriptions.

Slide 9:

Now let’s discuss how you can find a doctor or a specialist.

Slide 10:

To find a participating, in-network doctor or specialist, you can search our Doctor and Hospital Finder at BravenHealth.com/find-doctor. You can also call Member Services at 1-833-272-8360 (TTY 711). Here in New Jersey, our PPO network includes 51,000 doctors and health care professionals, as well as 82 hospitals and outpatient facilities.

We also have extended in-network access in 43 participating states. So let’s say you’re on vacation in Florida, which happens to be one of the 43 states that participates in our national Medicare Advantage PPO network. If you were to see a provider who participates in Florida's Medicare Advantage PPO network, your claims will be paid in network, the same as if you had seen a participating provider in New Jersey. Our Medicare Advantage PPO visitor traveler program essentially gives you in-network access to over 613,000 providers and 4,100 hospitals outside of New Jersey. And that’s in addition to our extensive network in New Jersey. If you need to find a doctor outside of New Jersey, go to Provider.BCBS.com. Choose your location, and enter the first three digits of your member ID number, which are B7U. Then click Continue. Please make sure you have the correct name, spelling and zip code.

Slide 11:

Now let’s talk about in-network and out-of-network benefits. Braven Medicare Choice PPO and Braven Medicare Freedom PPO plans cover services from both in-network and out-of-network providers. Although PPO members have the flexibility to see an out-of-network provider, it’s important to keep in mind that it might cost you more. You can save money by staying in network because these providers have agreed to provide services to our members at a certain rate. Out-of-network providers can charge you more than this agreed-upon rate. For example, let’s say you have the Braven Medicare Choice PPO plan. If you see an in-network primary care physician, you will have a zero dollar copay, but if you see an out-of-network provider, you will have a $10 copay.

Slide 12:

Now let’s discuss the benefits you receive as a Braven Health Medicare Advantage Member.

Slide 13:

One of your most important benefits is an annual wellness visit, which is a physical exam that includes a detailed medical family history and a head-to-toe health assessment. If you schedule this visit with an in-network provider, you will have a zero dollar copay for this exam.

Slide 14:

Let’s talk about how to get the most from your dental benefits. As a Braven Health member, you can get up to three cleanings and oral exams every year, one fluoride treatment every six months and one full mouth X-ray every three years. All for a zero dollar copay. You also have a comprehensive dental benefit for basic services like restorative endodontics, periodontics and simple extractions. Your plan will pay up to 50% of covered services, up to an $800 annual maximum for this benefit. You will receive the best value by visiting an in-network provider.

Slide 15:

As a Braven Health member, you also have hearing benefits including a zero dollar copay for routine hearing exams. You have a zero dollar copay for hearing aid evaluation and fitting, and up to $1,250 every year for hearing aids. For Braven Medicare Plus HMO members, the routine hearing exam and hearing aid services must be coordinated through HearUSA.

Slide 16:

Your vision benefits include zero dollar copays for routine annual eye exams and eyeglasses or contact lenses after cataract surgery. Plus, up to $200 every two years for eyewear or contact lenses not associated with cataract surgery.

Slide 17:

Now let’s talk about some extra savings and advantages you get as a Braven Health member.

Slide 18:

First is your Over-the-Counter, or OTC, Benefit Card. This is something that you should have already received in the mail. If your card had a sticker on it that said it needed to be activated, please know that this was an error. You do not need to call to activate this card, you can begin using it immediately once you receive it. Let’s cover how your OTC Card Benefit works. Every three months you're going to receive credit on your card so you can purchase personal health items from participating retailers like Walmart, CVS and Walgreens. Visit OTCnetwork.com to find a full list of participating retailers and available items and shop online. There are over 900,000 eligible items to choose from, like diabetic socks, thermometers, hot and cold packs, and more.

Braven Medicare Choice PPO and Braven Medicare Plus HMO members will receive $70 in credits on their card every three months, and Braven Medicare Freedom PPO members will receive $90 in credits every three months. You won’t be able to carry over any unused credit from one quarter to the next, so it’s use it or lose it. Remember to make the most of this benefit, and use your credit every quarter so you can get all of the extra savings you have coming to you.

Slide 19:

You also have flex and fitness benefits. First, let’s discuss your Annual Flex Benefit Reimbursement. This allows you to receive up to $200 back each year for things that you purchase, such as Weight Watchers, acupuncture, nutritional therapy or activity trackers like a Fitbit or an Apple Watch.

You would make these purchases out of pocket, then submit your receipts to Braven Health for reimbursement. Go to BravenHealth.com/Flex-Benefit and download the reimbursement form, which you’ll send back with an itemized receipt and a copy of your member ID card. You’d be sending that to Braven Health at PO Box 1609, Newark, New Jersey, 07101-1609.

On top of that, you also have an Annual Fitness Reimbursement. This is completely separate from the Flex Benefit Reimbursement, and allows you to receive an additional $200 back each year for any gym or yoga studio membership of your choice. This does not include any activation fees, personal training sessions, or any other fees that may be associated with your membership. It's just for that gym or yoga studio membership alone. This benefit can also be used for at-home fitness options like Peloton. The process for reimbursement is similar to the Flex Benefit. You would go to BravenHealth.com/Gym-Membership, download the reimbursement form and send that in with an itemized receipt and a copy of your member ID card to the Braven Health address.

Slide 20:

Another great benefit that's available to you is our meal delivery program. You have access to no cost meal delivery after a qualifying acute inpatient hospital stay. Good nutrition is a vital part of any recovery, and rather than having to worry about going food shopping or preparing meals for yourself when you come home from the hospital, you may be eligible to receive up to 28 nutritious meals over a 14- day period, which would come to two meals per day. The meals would be delivered right to your home at no cost to you.

With our meal delivery program, shortly after you are discharged from your acute inpatient hospital stay, your care manager is going to call you, and they're going to discuss the meal program with you. Then, if it's determined that you qualify, your Care Manager will fill out any of the necessary forms, order your meals and make sure that the program is in place. This is a benefit that you are eligible to receive once per year. So, there's very little that you would need to do on your end, it would be mostly coordinated through your Care Manager. If this is something that you would like to learn more about, you can contact our Care Management Program at 1-888-621-5894 (TTY 711).

Slide 21:

And there are even more extras and member bonuses. As we mentioned, you should have already received your Braven Health Welcome Guide, and that's going to be a great resource for you with a lot of important information and phone numbers that you may need throughout the year. Also in that Welcome Guide, you're going to find some coupons that can be redeemed at all of the participating Hackensack Meridian Health hospital locations. Some of these coupons are for:

• Complimentary coffee, tea or bottled water from a Hackensack Meridian Health cafeteria
• Complimentary Braven Health beverage tumbler
• Complimentary valet and self-parking at all participating Hackensack Meridian Health hospital locations – just show your Braven Health Member ID card to the attendant

These coupons do not expire, and they can be used at any time, so keep them in a safe spot.

Slide 22:

Next we're going to discuss your prescription drug benefits.

Slide 23:

Your Braven Health plan covers both Medicare Part B and Medicare Part D prescription drugs. You have access to pharmacies with familiar names, such as Walgreens, CVS, and Shop Rite, as well as the pharmacies at Hackensack Meridian Health and Robert Wood Johnson Barnabas Health facilities. You can also find a full list of participating pharmacies by going online to BravenHealth.com/Rx. Or, if you prefer to have a printed copy, you can call Member Services and request to have one sent to you, or print one yourself at mydirectory.BravenHealth.com.

Also, remember that there are four prescription drug coverage stages, and how much you pay for a drug is going to depend on which stage you are in at the time that you fill or refill your prescriptions. Your covered medication list is also separated into different groups or tiers, and your out-of-pocket costs are going to be determined by the medicine’s tier. On the next slide we're going to see how you can learn a little bit more about your medicines.

Slide 24:

Prime Therapeutics partners with Braven Health to manage your prescription drug needs. You can register at MyPrime.com to:

• See which medicines are covered under your plan.
• Learn more about your medicines. You'll be able to see exactly which tier they fall under on the formulary, which is going to help you to determine your out-of-pocket costs.
• Find a participating pharmacy.

Again, you can find a list of participating pharmacies, or see if your medication is covered by going to BravenHealth.com/Rx or mydirectory.BravenHealth.com. You can also access your MyPrime account by signing into the Braven Health Member Portal.

If you'd like to speak with someone personally, or if at any time you have any questions regarding your prescription drug benefits or your medications, you can always call Pharmacy Member Services at 1-855-457-0222 (TTY 711). That number can also be found on the back of your Member ID card.

Slide 25:

There are a few different ways that you can get your prescription medications. You can go to the pharmacy and pick up your prescriptions.

Another great option that's available to you is PillPack by Amazon Pharmacy. PillPack allows you to get your prescriptions, over-the-counter medicines and vitamins packaged into individual packets. The packets will be organized by the times of day you take them and your doctor’s instructions. So no more fiddling around with pill boxes — it’s all done for you. There is no additional cost to sign up and shipping is free. For more information, you can visit PillPack.com or call 1-855-793-5325, 24 hours a day, seven days a week.

Or, you can get your medicines delivered through Alliance RX Walgreens Prime. This program allows you to get up to a 90-day supply of your prescriptions delivered right to you, anywhere in the United States, and shipping is always free. For more information about this program, or to sign up today, you can go to AllianceRxWP.com or you can call 1-877-836-0407.

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Finally, let’s talk about ways to get the care you need as a Braven Health member.

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One of the great benefits that's available to you is telehealth. This allows you to get the care you need safely from the comfort of your home, or anywhere you are. Through telehealth, you will get 24/7 online doctor visits, which you can access using your phone, tablet, or computer, all for zero dollars with Braven Health’s care online program.

There are a few ways to access care online. One is by going directly to Amwell.com, or if you have a smartphone, you can download the Amwell: Doctor Visits 24/7 App. You can also access care online when you log in to your secure member account at BravenHealth.com. You will be asked to create an account with Amwell, and enter the Service Key: Braven.

There are many different services you can use telehealth for, like urgent care visits for stomach pain or fevers. You do not need an appointment for urgent visits. You can also use telehealth for access to virtual therapy and psychiatric services, and you do need to make an appointment. Appointments are available from 7 a.m. to 11 p.m., seven days a week. The great thing about this benefit is that you can use it as often as you would like. So you will get unlimited medical video visits with health care providers, right from the comfort of your home or wherever you are.

When you start your session, make sure that you select a pharmacy, in case the doctor needs to prescribe medications during your visit.

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In addition to telehealth, you also have access to a dedicated nurse line. You can call 24 hours a day, seven days a week, for immediate answers to your general health questions about things like colds, fevers, flu, stomach pain, pink eye, rashes and migraines. You have 24/7 access to caring and experienced registered nurses, with an average of 15 years of clinical experience. You don’t need to pay anything extra for this benefit. The nurse line number is 1-888-444-0036. That number is also on the back of your member ID card.

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And finally, you can earn up to $230 a year for routine health screenings. Through the Healthy Journey rewards program, you can receive gift cards for completing routine health screenings. Each screening will have a different valued gift card associated with it. For example, for your annual wellness visit, you are eligible for a $30 gift card, and a bone mineral density test would be a $50 card. It’s a great way to stay on top of your health while also earning gift cards. Braven Health will send you reminders throughout the year about any recommended screenings you may need. If you have any questions about the Healthy Journey Rewards Program, visit BravenHealth.com/healthy-journey or call 1-844-754-2451 (TTY 711), weekdays, from 8:30 a.m. to 5 p.m., ET.

Slide 30:

Thank you for taking the time to view our presentation today. This slide has a lot of useful phone numbers and contact information for you to write down or take a picture of, as they may be useful to you as you use your benefits!