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In-Home Support Services

In-Home Support Services with Papa Pals

With Papa Pals, you’ll have one less thing to worry about. Papa Pals can help you with life’s daily demands — like housework, grocery shopping, rides and even technology lessons. And it’s included with your Braven Health℠ plan!

Who are Papa Pals?

Papa Pals are trained caregivers offering assistance and support to help you with everyday tasks - outside of medical or assisted-living needs.

Connect with a Papa Pal to talk about which day-to-day activities* you need help with, either in your home or virtually.

You will have access to services* such as:

  • House Help: light cleaning, laundry, cooking, and taking care of your pets.
  • Grocery Shopping: pick you up at home, take you to the supermarket, carry your shopping bags, and take you back home.
  • Technology Education and Support: teaches you how to use technology, like using a computer, smartphone, and/or tablet, social media, telehealth, or video chats with your grandkids and/or other loved ones.
  • Physical Activity: assists with gardening or going to exercise classes.

Best of all, you pay $0 for up to 24 hours of service per year. You can use your Flex Benefit Reimbursement if you want to purchase additional hours.

Papa Pals are background checked, and eager to assist with the many activities of living described above. Visits are for at least one hour and can take place seven days a week, between the hours of 8 a.m. and 10 p.m., Eastern Time (ET).

For more information, or to arrange for services, call Papa Pals toll free at 1-888-345-2849 (TTY 711), weekdays, between 8 a.m. and 11 p.m., and Saturday and Sunday from 8 a.m. to 8 p.m., ET. Visit Join Papa or download the “Papa Care” App on the AppStore/GooglePlay to enroll.

*Excluded services: Assistance with Activities of Daily Living (ADL’s), such as walking, bathing, dressing, personal hygiene, grooming, mouth care, toileting, and transferring from bed/chair.

Papa Pals is an independent company that supports Braven Health in providing in-home support services. Papa Pals is independent from and not affiliated with Braven Health.